It’s not just Leslie Jones

Be prepared. That doesn't just mean scheduling your social media ahead of time. It means doing a deep dive into who you really are online. That includes thinking about how you respond in a crisis, or if someone just derails your conversation. Susy Schultz, our president, talks about how best to prepare for the worst part of social media — the haters.

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Twitter transforms you to a social media rock star

Twitter is 10. And while people keep talking gloom and doom, our president Susy Schultz thinks the bird is the word when it comes to social media.

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Facebook’s new nonprofit website — does it help us?

Facebook introduced a new website for nonprofits. But does it do anything to help nonprofits overcome the platforms huge switch in algorithms last year? Our president Susy Schultz says, not really.

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Social Media: 2016 To Do’s and Don’ts

Editor’s Note: This post originally appears on Social Media Today. You can also learn more concepts with Deontae in of our trainings this year. See list…

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Direct Messaging: Is It Still An Effective Marketing Tool?

Editor’s note: This post was published in both Social Media Week and Social Media Today. Deontae will also be teaching a Social Media Bootcamp for intermediate users…

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Beyond Broadcasting: Finding & Telling Stories on Twitter

Editor’s note: Public Narrative is pleased to have joined forces with Sprout Social to help you understand ways in which you can effectively tell your…

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Social media: Figures that matter to you

Is it the Likes? The followers? The hits? Or all of it that matters to you when looking at social media? What numbers do you need to pay attention to? Let’s take a walk through some of the numbers and your most frequently asked questions.

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Social media 101: Best blogs

Here are some of the best blogs to follow for social media and marketing.

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Twitter: The 3-bucket rule

If you’ve participated in any of our social media trainings, you’ve probably come across this idea of the 3 buckets. While we try to consider this module for all social media platforms, it’s best practice comes from Twitter.

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Social media: Taking your Twitter talk live

Are Twitter chats worth your time? Here's everything you need to know about moderating one.

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Category: Social Media